Privacy Policy & Frequently Asked Questions

Uniform Express will not disclose buyers’ information to any third party other than Cardsave or Paypal who administer your payments on our behalf. You can check the security of Paypal by visiting their site at www.paypal.co.uk or Cardsave, a division of Worldpay, at www.cardsave.net

Question: Why is the delivery time so long?

Answer: Fristads products are held in Sweden as so many products in such an exhaustive size range would not be possible to be held in multiple locations. Our lead times allow for this.

Question: Can I have a different delivery address to billing address?

Answer: At the present time, for security reasons, the delivery address will be the same as the billing address, but if you would like your order sent to a different address please call us.

Question: What happens if the clothes I've ordered don't fit?

Answer: Please note that we provide a size guide on the website, and all customers should ideally look at this before making a purchase Please return goods using the Returns Form which is sent with your delivery. The goods must be returned within 21 days by Recorded Delivery, in its original packaging and in a re-saleable condition in accordance with the Returns Policy in the Terms and Conditions.

Question: What should I do if I have forgotten my password?

Answer: Either send us an email to sales@uniformexpress.co.uk with your contact details or give us a call and we will reallocate you a password.